Shipping and payments

Shipping (Slovakia):

  • Packeta Z-Box - 4.49 €
  • Packeta Home - 6.99 €
  • Packeta evening delivery Bratislava - 7.99 €
  • DHL Express (delivery within 24 hours) - 14 €

Shipping (Czech Republic):

  • Packeta Z-Box - 4,50 €
  • Packeta Home - 6,50 €
  • Packeta evening delivery Ostrava, Brno, Prague - 9,50 €
  • DHL Express (delivery within 24 hours) - 29 €

Shipping (Hungary):

  • Packeta Z-Box - 4,50 €
  • Packeta Home - 7,80 €
  • DHL Express (delivery within 24 hours) - 14 €

Shipping (Poland):

  • InPost Paczkomaty Box - 6,99 €
  • Packeta Home - 7,99 €
  • Poland Post - 6,99 €
  • DHL Express (delivery within 24 hours) - 35,45 €

Shipping (Germany):

  • Home Delivery Hermes (2-3 days) - 9,90 €
  • DHL Express (delivery within 24 hours) - 34,70 €

Shipping (Austria):

  • DPD Home Delivery - 7,99 €
  • Österreichische Post - 9,99 €
  • DHL Express (delivery within 24 hours) - 34,70 €

We ship within 24 hours of receiving the order

You can find more information about Packeta on the following page: Packeta

FREE shipping (Slovakia):

  • For orders over 25 € - Packeta Z-Box - 0 €
  • For orders over 45 € - Packeta Z-Box a Packeta Home - 0 €

FREE shipping (Czech Republic):

  • When ordering over 25 € - Packeta Z-Box - 0 €
  • When ordering over 45 € - Packeta Z-Box a Packeta Home - 0 €

FREE shipping (Hungary):

  • For orders over 30 € - Packet Z-Box - 0 €

FREE shipping (Poland):

  • For orders over 100 € - InPost Paczkomaty Box - 0 €

FREE shipping (Germany):

  • For orders over 150 € - Home Delivery Hermes (2-3 days - 0 €

FREE shipping (Austria):

  • For orders over 100 € - DPD Home Delivery - 0 €

Payments:

  • Cash on delivery (Only for Slovakia) - 2 €
  • Online card payment - 0 €
  • Online transfer - 0 €
  • By bank transfer - 0 €
  • Apple Pay, Google Pay - 0 €

       

      Online payments are provided by the Stripe payment gateway.

      Payment by card (Stripe)

      The fastest way to pay online. In the payment gateway interface, you enter the card number, expiration date and CVC code - three numbers that you can find in the signature strip on the back of the card. Everything is secured by the 3D Secure standard, so you will probably be asked to enter a numeric code that you will receive by SMS from your bank.

      Detailed instructions on how to pay by card via Stripe can be found on the official Stripe website.

      Stripe Payments Europe, Limited

      is a company based in Ireland that provides services such as payment via Apple Pay or payment gateway services. Payments are fully secured and all information is encrypted.

      For any complaints, you can contact Stripe support directly via their online chat on the following page, or via the following email: support@stripe.com

      Company headquarters:

      Stripe Payments Europe, Limited

      The One Building

      1 Grand Canal Street Lower

      Dublin 2

      Co. Dublin

      Ireland

      Apple Pay (Stripe)

      You can find detailed instructions on how to pay via Apple Pay on the official Apple website.

      Payment by bank transfer

      After creating an order, you will receive an Advance Invoice. You can pay the Advance Invoice conveniently by scanning the QR code from your mobile internet banking or by simple transfer to our bank account, which you can find on the Advance Invoice along with the variable symbol.

      As soon as we receive the money in our bank account, we will send the order.

      Cash on delivery

      Payment in cash or by card to the courier, or in the Packeta application at the point of delivery (More information about Packeta can be found on the following page: Packeta)