Shipping and payments
Shipping (Slovakia):
- Packeta Z-Box - 3.99 €
- Packeta Home - 5.99 €
- Packeta evening delivery Bratislava - 7.90 €
- DHL Express (delivery within 24 hours) - 14 €
Shipping (Czech Republic):
- Packeta Z-Box - 4,50 €
- Packeta Home - 6,50 €
- Packeta evening delivery Ostrava, Brno, Prague - 9,50 €
- DHL Express (delivery within 24 hours) - 29 €
Shipping (Hungary):
- Packeta Z-Box - 4,50 €
- Packeta Home - 7,80 €
- DHL Express (delivery within 24 hours) - 14 €
Shipping (Poland):
- InPost Paczkomaty Box - 6,99 €
- Packeta Home - 7,99 €
- Poland Post - 6,99 €
- DHL Express (delivery within 24 hours) - 35,45 €
Shipping (Germany):
- Home Delivery Hermes (2-3 days) - 9,90 €
- DHL Express (delivery within 24 hours) - 34,70 €
Shipping (Austria):
- DPD Home Delivery - 7,99 €
- Österreichische Post - 9,99 €
- DHL Express (delivery within 24 hours) - 34,70 €
We ship within 24 hours of receiving the order
You can find more information about Packeta on the following page: Packeta
FREE shipping (Slovakia):
- For orders over 25 € - Packeta Z-Box - 0 €
- For orders over 45 € - Packeta Z-Box a Packeta Home - 0 €
FREE shipping (Czech Republic):
- When ordering over 25 € - Packeta Z-Box - 0 €
- When ordering over 45 € - Packeta Z-Box a Packeta Home - 0 €
FREE shipping (Hungary):
- For orders over 30 € - Packet Z-Box - 0 €
FREE shipping (Poland):
- For orders over 100 € - InPost Paczkomaty Box - 0 €
FREE shipping (Germany):
- For orders over 150 € - Home Delivery Hermes (2-3 days - 0 €
FREE shipping (Austria):
- For orders over 100 € - DPD Home Delivery - 0 €
Payments:
- Cash on delivery (Only for Slovakia) - 0 €
- Online card payment - 0 €
- Online transfer - 0 €
- By bank transfer - 0 €
- Apple Pay, Google Pay - 0 €
Online payments are provided for us by the Comgate payment gateway. The service provider, the company Comgate, as, is a licensed payment institution operating under the supervision of the Czech National Bank. Payments made through the payment gateway are fully secured and all information is encrypted.
contact information for the company Comgate, as . including a phone number and email address for any complaints or questions about payments:
Comgate, as
Gočárova třída 1754 / 48b, Hradec Králové
E-mail: platje-podpora@comgate.cz
Phone: +420 228 224 267
Card payment
The fastest way to pay online. In the interface of the payment gateway Comgate, you enter the card number, validity date and CVC code - three numbers that you can find in the signature strip on the back of the card. Everything is secured by the 3D Secure standard, so you will probably be asked to enter a numerical code that you will receive via SMS from your bank.
Payment by bank transfer
Instant payment via internet banking. The ComGate payment gateway redirects you to your internet banking, where you log in as usual and confirm the already prepared payment order.
After completing the payment, you will be redirected back to the store. The payment is confirmed immediately, we will proceed with the execution of the order without delay.
Payment on delivery
Payment in cash or by card to the courier, or in the Packet application at the delivery point ( You can find more information about Packet on the following page: Packet )
